soeren says

A textbook case of UI bloat

August 30th, 2007

Nero used to be a simple, but powerful application for CD burning. Over the years, it has aggregated an increasingly complex set of features, making the user interface more and more difficult to grasp for a novice.

Recognizing this, the developers went through multiple steps to simplify the UI while avoiding getting rid of any functionality, no matter how benign:

  1. They added a different UI variant that stripped away most of the features: “Express”. Meanwhile, the regular UI remained for “professionals”.
  2. Responding to confusion over whether Express offers what the user needs to do, they added a launcher app, “SmartStart”, that automatically opens the right UI depending on the user’s intentions.
  3. They added an “Expert” mode to SmartStart, hiding several of its options from the default view.
  4. They turned SmartStart into a tabbed interface, and added another tab “Favorites” to SmartStart, allowing you to use commonly used functions even faster.
  5. And now, heise reports, SmartStart will even have burning functionality of its own. And RSS feed reading as a “news ticker”. And other such wonderful features.

…and all I wanted to do was burn a disc.

Posted in Chuckellania, Software, Windows

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Others' Thoughts

# Tay

cdrecord ftw? ;)

# moiety

Nero has long ago become barely unusable. A textbook case of feature creep, really. And all those extra Nero apps… Nero this, Nero that. Nero CoffeeMaker™. Nero AssWiper™. Nero Toothbrush™. Nero KitchenSink™.

They really need to scratch everything and go back to the drawing board. Hire a usability consultant… A good one.

# moiety

Err, barely usable. I be dummb.

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